What Is Emotional Intelligence?

Emotional intelligence leads to the ability to recognize and manage one’s own emotions. It is usually said to include at least three skills:

Emotional experience, or the capacity to identify and name one’s own passions the ability to control those emotions and use them to tasks like thought and sustainable problem solving; and the capacity to manage emotions, which involves both regulating one’s own emotions when needed and supporting others to do the same.

There is no validated psychometric test or scale for emotional intelligence as there is for “g,” the overall intelligence factor. Many claims that emotional intelligence is consequently not an actual construct.

In recent years, some companies have even incorporated emotional intelligence tests into their employment and learning or interview methods, on the theory that someone high in emotional intelligence would make a more suitable leader or co-worker.

The 5 features of emotional intelligence

Five  features of emotional intelligence are also as follows:

  • Self-awareness
  • Self-regulation
  • Empathy
  • Motivation
  • Social skill

1. Self-awareness

Self-awareness is also the capacity to accurately understand your: emotions, strengths, limitations, procedures and understand how these influence others around you.


Improves the likelihood of your handling and accepting constructive feedback efficiently.

By knowing your strengths and weaknesses .You can also develop your organisation’s achievement. for example, you may choose individuals who work well in areas you cope with.

Improve self-awareness by:

Keeping a record of the situations that have triggered disruptive passions in you, such as violence, and your thoughts and actions during those situations. With this knowledge you can also form an opinion of your emotions and feelings and work towards self-regulation.

2. Self-regulation

Self-regulation also enables you to wisely handle your emotions and impulses. You also show or control certain emotions depending on what is important and useful for the situation. For example, slightly than shouting at your employees when you’re stressed you may determine which tasks can be assigned.


Self-regulation helps get the respect and trust of employees.

Helpful when accommodating to change.

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3. Empathy

To be empathetic means you are capable to recognize and appreciate others’ emotions i.e. visualizing yourself in someone else’s position.


Provides you with a knowledge of how an individual feels and why they act in a certain way. As a result, your empathy and your ability to help someone progress because you react genuinely to concerns.

Particularly helpful when giving constructive feedback.

Being empathetic also reveals your team that you care. For example, if a supervisor reacts violently after finding out that an employee has been coming to work late because their child is unwell.

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4. Motivation

Being self-motivated also consists of: experiencing what you do, working towards reaching your goals and not being motivated by money or status.


  • Decreases your likelihood of delaying
  • Boosts self-confidence
  • Keeps you motivated even if you face difficulties

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5. Social skills

Effective social skills consist of maintaining relationships in a way that helps the organisation.


  • Competent social skills help you to build agreement with your employees and earn their honor and loyalty.
  • Employees will assume you which is very valuable if unwelcomed determinations have been made, such as a rise in performance targets.